City of Bowling Green, Kentucky

The Department of Human Resources and Risk Management seeks to develop and administer innovative programs for personnel management that are fair, equitable, based solely on merit, and in compliance with applicable laws and regulations. We will constantly work toward fostering an atmosphere of openness and customer service for both the internal and external customer in a manner that exceeds the customer's expectations. Through partnering we will constantly strive to attract, develop and retain a highly qualified, diverse, dynamic and safe workforce.

How We Measure Success

The employees of the Human Resources & Risk Management Department define success in a high performance organization as follows:

• To effectively define and communicate applicable regulatory requirements and enable departmental Compliance Team members to initiate and fulfill those requirements.
• To be able to effectively communicate benefits information in a timely manner.
• To function in a manner that respects employee confidentiality.
• To provide excellent internal and external customer service, in order to attract and retain highly qualified personnel.
• To effectively communicate the City’s policies and procedures to all departments and see that they are consistently carried out.

Departmental Responsibilities

The Department of Human Resources and Risk Management has four primary programs: human resources management; benefits and employee wellness; safety and risk management; and employee development. The department is responsible for:

1. Advertising, recruiting and taking/processing applications for all City positions
2. Administering any and all tests for employment; and the promotional procedures and testing process for promotions to sworn positions in the Police and Fire departments
3. Revision and interpretation of all personnel and safety policies and rules
4. Classification/compensation/performance evaluation program management
5. Self-funded medical & dental benefits plan and other benefits, including: vision insurance, 401(k) and 457 deferred compensation plans, and medical and dependent care flexible spending accounts
6. Self-funded workers' compensation program and municipal liability and property insurance programs
7. Risk management and administration of municipal liability and property insurances and claims
8. Administering employee education assistance program; various safety / employee health & wellness programs; and supervisor and safety training programs