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Information Technology

IT Department - photo

The Information Technology Department researches, implements, maintains, secures, and optimizes all technology-related systems needed to support government operations. This infrastructure includes networks, hardware, communication systems, software, and cybersecurity systems at numerous City locations.

The Department maintains reliable applications covering many different functions, including financials, Geographic Information Systems (GIS), records management, public safety, parks and recreation, and the City’s website. Its primary purpose is to enhance operational efficiency, ensure data integrity, modernize technology, and facilitate communication among departments, officials, and citizens. This is accomplished by providing end-user training, delivering technical support to staff, implementing robust cybersecurity measures to prevent data breaches, and ensuring system uptime for critical public services.

The City IT department currently supports:

  • 800 users
  • 400 desktop PCs
  • 200 cell phones
  • 100 printers and copiers
  • 150 wireless access points
  • 125 mobile data computers in public safety vehicles
  • 30 locations
  • 50 servers
  • 170 network switches, traffic signals & wireless controllers
  • VOIP Phone system - including more than 525 desk/wall phones
  • 550 security cameras
  • 300 mobile devices (laptops, iPads & Microsoft Surface Pros)

The IT Department is housed in the City Hall Annex building, located at 1017 College Street, Bowling Green, Ky. 42101.

Staff

IT Department - Ali Abdelrhman
Abdelrhman Ali
GIS Engineer
IT Department - Kyle Bearden
Kyle Bearden
GIS Engineer
IT Department - Chelsea Carroll
Chelsea Carroll
GIS Engineer
IT Department - Stephen Epley
Stephen Epley
IT Manager
IT Department - Danielle Estes
Danielle Estes
IT Intern
IT Department - Ben Hall
Ben Hall
Systems Analyst I
IT Department - Chase Ledford
Chase Ledford
Systems Analyst I
IT Department - Shirlene Mills
Shirlene Mills
GIS Mapping Assistant
IT Department - Jordan Miller
Jordan Miller
Systems Analyst I
IT Department - Thomas Pedigo
Thomas Pedigo
Help Desk Specialist
IT Department - Zack Powers
Zack Powers
Systems Analyst I
IT Department - Chase Shryock
Chase Shryock
Systems Analyst II
IT Department - April Starnes
April Starnes
Help Desk Specialist
IT Department - Brad Stinson
Brad Stinson
Systems Analyst III
IT Department - Brandon Vida
Brandon Vida
Systems Engineer I
IT Department - Donnita Weeks
Donnita Weeks
IT Director
IT Department - Justin Wilson
Justin Wilson
Systems Engineer I
IT Department - Emilee Woods
Emilee Woods
IT Manager

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