Blocked Structures & Flooding
As a citizen it is my responsibility to...
Any complaint regarding blocked drainage structures should be made by contacting Citizen Information & Assistance or Public Works Operations between the hours of 7:30 a.m. and 4:30 p.m. After hours, flooded intersections or roadways should be reported to the non-emergency Police Communications Center.
It is the responsibility of the city to...
If the complaint is received during normal working hours, a crew will be dispatched to clean the top of the structure. If the problem occurs during a rain event while crews are working throughout the City on such problems, the complaint will be given to the crew assigned to that area.
If I am interested, who do I contact...
Citizen Information & Assistance, Neighborhood & Community Services, 707 E. Main Avenue, (270) 393-3444
Public Works Operations, (270) 393-3363
Online Request Form: http://www.bgky.org/
After-Hours Flooding Only: 911 Communications Center, (270) 393-4000
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